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Privacy Policy

Last updated: 2025  ·  EASY PEASY GROUP LIMITED  ·  insoltech.com

This Privacy Policy describes how EASY PEASY GROUP LIMITED (the Data Controller) collects, uses and protects the personal data of users of the website insoltech.com, in compliance with Regulation (EU) 2016/679 ("GDPR") for data subjects in the European Economic Area and the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486, "PDPO") for our home jurisdiction.

1. Data Controller

EASY PEASY GROUP LIMITED — FLAT/RM A 15/F GOLDFIELD INDUSTRIAL BUILDING, 144-150 TAI LIN PAI ROAD, Kwai Chung, Hong Kong. Email: info@insoltech.com

2. Data we collect

We collect the following personal data when you place an order: full name, phone number, delivery address. We also automatically collect technical data (IP address, browser type, pages visited) for security and analytics purposes.

3. Purpose of processing

Your data is processed exclusively to:

  • process your order and arrange delivery
  • contact you by phone to confirm the order
  • handle returns or customer service requests
  • fulfil tax, accounting and record-keeping obligations under applicable law

4. Legal basis

For data subjects in the EEA, processing is based on the performance of a sales contract (Art. 6(1)(b) GDPR), on compliance with legal obligations (Art. 6(1)(c) GDPR), and on our legitimate interest in fraud prevention and service improvement (Art. 6(1)(f) GDPR). For all other users, processing is carried out in accordance with Data Protection Principle 1 of the Hong Kong PDPO.

5. Data retention

Order-related data is retained for 7 years after the contractual relationship ends, in line with applicable accounting and tax record-keeping requirements. Technical browsing data is retained for a maximum of 12 months. After these periods, personal data is securely deleted or anonymised.

6. Data recipients

Your data may be shared with:

  • partner couriers for shipping (e.g. BRT, GLS, DHL, DPD, Royal Mail, InPost)
  • customs and tax authorities of your country of delivery, when required by law
  • IT providers and payment / order-management vendors bound by a Data Processing Agreement pursuant to Art. 28 GDPR

7. Your rights (GDPR)

If you are located in the European Economic Area, you may exercise your rights of access, rectification, erasure, restriction, portability and objection by writing to info@insoltech.com. You also have the right to lodge a complaint with your national data protection authority. A directory is available at edpb.europa.eu.

8. Your rights (Hong Kong PDPO)

If you are located in Hong Kong, you have the right to request access to and correction of your personal data pursuant to sections 18 and 22 of the PDPO. You may lodge a complaint with the Office of the Privacy Commissioner for Personal Data (PCPD) at pcpd.org.hk.

9. International data transfers

EASY PEASY GROUP LIMITED is established in Hong Kong, a third country under the GDPR. When processing personal data of EEA data subjects, transfers are protected by Standard Contractual Clauses approved by the European Commission (Decision (EU) 2021/914) and, where applicable, supplementary technical and organisational measures.

10. Security

We apply technical and organisational measures appropriate to the risk (TLS encryption in transit, access controls, regular backups) to protect your personal data against unauthorised access, loss or disclosure.

11. Changes to this Policy

EASY PEASY GROUP LIMITED reserves the right to modify this Privacy Policy at any time. Updates will be published on this page with the date of the change.

12. Contact

For any question about this Privacy Policy or to exercise your rights: info@insoltech.com